After Sales Service
Expert support for the life of your equipment.
With you for the long run
Our support doesn’t end at handover. The same engineers, QA team and access specialists who designed and built your system are here for parts, repairs, modifications and advice, backed by full records of every system we supply.
what we offer
spare parts
Quote your serial number and we’ll match the exact part from your original drawings.
Repairs & Modifications
We repair, extend or modify your system and keep it compliant.
Expert advice
Talk to our access specialists about changes, new hazards or how to get more from your system.
SAO Manuals
Every system comes with a Safety, Assembly & Operations manual.
Engineering Support
Modifications or extensions are engineered and signed off against your original design.
QA Documentation
Compliance docs to AS/NZS standards, ready for audits and sign-off.
How it works
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Send your serial No
Or a photo of the equipment or tag.
We pull your records
Original drawings, engineering and SAO manual.
We match it exactly
The right part, repair or advice, with no guesswork.
Built to last, Backed for life
Access equipment wears over time, especially in harsh environments. Your SAO manual sets out what to inspect and when, and if something needs attention, we’ll sort it.
NEED PARTS OR SUPPORT?
Whether it’s a part, a repair or an engineering question, our team is here to help.
